Monitoring Center Services

Omnilink's Monitoring Center

If it's difficult for you to keep offender whereabouts off your mind when you're off the clock, you aren't alone. With the success of your community supervision program at stake, concerns about lack of resources for continuous electronic monitoring of offenders can certainly keep you awake at night.

Like many probation, parole and pre-trial agencies, you may not have enough trained staff, or the funds to pay them to monitor people around the clock. The right technology infrastructure might not be in place. Or the physical facilities to house a monitoring center simply aren't available.

But now you can put these worries aside. Omnilink's monitoring center provides all the necessary resources needed to efficiently monitor a large number of offenders. Our certified staff provides 24-hour support, including technical guidance. Data is backed up daily and stored offsite. And our center is equipped with redundancies (power/voice/data) to ensure monitoring center services are always available, 24/7.


Rapid Response to Alerts

As soon as an offender violates his or her terms, Omnilink monitoring staff - along with the appropriate officer - is notified. Omnilink electronic monitoring center staff documents every activity associated with the alert, from the time it came in, to how it was handled.

Support Services Representative
  • Monitoring staff validates location and alert and then calls the assigned officer
  • Officer works with staff to determine what action they should take next - clear the alert, dispatch police, or call and advise offender
  • Omnilink's FocalPoint™ software provides minute-by-minute tracking of offender movements, and all calls are recorded and archived offsite for three years

Customized Case Management

Response procedures are tailored according to your program. From what defines an alert, to who should receive it, an Omnilink program manager works with you to develop specific protocols to be followed in the event of an offender violation. And to help your agency save time, Omnilink can even set up your offender profiles and enter them into FocalPoint for you.

OM 200 Device
  • Faster launch of your offender monitoring program
  • More reliable documentation of offender violations
  • Added support for officers out in the field when they are unable to access the Internet, such as during field installations and certain alert situations

About Omnilink

The name "Omnilink" is quickly becoming synonymous in the corrections field with unparalleled electronic tracking. We offer the only offender monitoring solution equipped with both cellular and GPS technology that tracks offenders indoors where GPS by itself cannot.

Our revolutionary one-piece monitoring devices require no additional parts or extra maintenance. And our powerful FocalPoint tracking software gives law enforcement visibility into offender whereabouts at any moment of the day.

Law enforcement agencies around the country are successfully incorporating Omnilink's electronic monitoring products and services into a range of alternative sanctions programs, such as:

  • Sex offender monitoring - Omnilink's reliable, 24-hour tracking technology helps you continue to supervise sex offenders after they are released from incarceration. Law enforcement receives alerts if offenders enter "forbidden" zones, such as playgrounds and schools.
  • Probation and parole monitoring - Officers are tasked with monitoring an increasing number of offenders. Omnilink's technology allows officers to more comfortably manage their caseloads by doing away with the need for manual checking of offender whereabouts.
  • Pre-trial monitoring - In many cases, it often makes sense to monitor suspects charged with a crime to discourage them from fleeing while they await trial. Using Omnilink's monitoring solution gives constant, real time visibility into suspects' whereabouts.

If you have a program in mind you'd like to discuss with Omnilink, at no obligation, please contact us at 678-624-5900.