Omnilink's Monitoring Center

If it's difficult for you to keep the whereabouts of your valuable assets off your mind when you're not at work, you aren't alone. However, as with many companies, you may not have the funds or resources to track these assets at any time of the day or night. The right technology infrastructure might not be in place. Or the physical facilities to house a monitoring center simply aren't available.

But now you can put these worries aside. Omnilink's monitoring center provides all the necessary resources needed to efficiently monitor the location of your valuable goods. Our certified staff provides 24-hour support, including technical guidance. Data is backed up daily and stored offsite. And our center is equipped with redundancies (power/voice/data) to ensure monitoring center services are always available, 24/7.

Rapid Response to Alerts

As soon as an exception occurs, such as the valuable assets deviate from an expected route, Omnilink monitoring staff - along with the appropriate contact at your company - is notified. Omnilink monitoring center staff documents every activity associated with the alert, from the time it came in, to how it was handled.

• Monitoring staff validates location and alert and then calls the assigned contact
• Our staff works with your company's designated contact to determine what action they should take next, including notifying the authorities
• Omnilink's FocalPoint™ software provides minute-by-minute tracking of your assets' movements, and all calls are recorded and archived offsite for three years

Response procedures are tailored according to your program. From what defines an alert, to who should receive it, an Omnilink program manager works with you to develop specific protocols to be followed in the event of an exception occurring.

If you have a program in mind you'd like to discuss with Omnilink, at no obligation, please contact us at 678-624-5900.